Electric cars

If the charging cable is stuck, it is usually because the charging session has not been completed.  For normal charging (AC charging)  1. Unlock the car in the app.  2. The charging connector is released automatically and can be disconnected.  For fast charging (DC charging)  To stop the fast charging, try these steps, and if it doesn't work, proceed to the next step:  1. End the charging session with the same card you used to start the charging. (Provided that the charging card is not locked in the car)  2. Press the emergency stop if available.  3. If possible, visit the cashier at the station and ask if they can stop the charging from the register.  4. Call the charging operator and ask them to stop the charging. The phone number is usually on the charging box.  5. If none of the above works, the charging will automatically end when it reaches 100% charge.

You will find the fuel card in the center console of the majority of our cars, but for example, in the Toyota Yaris and our Proace models, it may differ. Please see the images below. Toyota Yaris - has two compartments in the center console, and the card is located in the first one in a plastic pocket. Toyota Corolla T/S - lift the armrest, and you will find the card in a plastic pocket. Toyota Proace Max - The key to the fuel cap is on a retractable cord in the door frame, right next to the driver's seat (left side). Toyota Proace Electric- you will find the fuel card in the middle of the panel just above the multimedia unit. Toyota Proace Long - lift the lid in the middle of the panel, and you will find the fuel card. Toyota bZ4X - lift the armrest, and you will find the fuel card in a plastic pocket. Toyota RAV4 - lift the armrest, and you will find the fuel card in a plastic pocket.     We remind you to always return the fuel card to the same place so that the next driver can easily find the card :)

If the trunk doesn't open, you first need to close the rear window. In the image below, you can see which hatch refers to the luggage compartment and which one refers to the trunk. Green mark = Opens the rear window Orange mark = Opens the trunk  

  If your KINTO station is equipped with charging facilities, the vehicle must be parked in a designated charging space and connected to the charger when your booking ends.  Follow these steps:  1. Park the vehicle in the designated charging space.  2. Connect the charging cable to the vehicle.  3. Ensure that charging has started.  Tip: When charging is active, the charger will display a blue light.  What should I do if the charging space is occupied?  If the designated charging space is occupied when you return the vehicle, park the car at the nearest KINTO spot and please leave a comment when you end your rental.

The range below is based on WLTP (Worldwide Harmonized Light Vehicle Test Procedure), a standardized test for measuring, among other things, electric range under laboratory conditions. 

For KINTO Share:  Charging is included at KINTO's charging stations at no extra cost during your booking. You can also use the charging card found in the car for free charging at:  * MORE  * Ionity  * Circle K  For KINTO Flex:  * You can use the charging card in the same way.  * The actual charging cost will be charged the following month. 

The times below refer to fast charging from 10% to 80% battery level under optimal conditions (25-30°C). Please note that charging time can be affected by factors such as temperature, the status of the battery, and the power of the charging station. 

When you pick up an electric car from a KINTO location:  1. Unlock the car in the app.  2. Disconnect the charging cable from the car.  If the cable does not disconnect:  1. If there is a charging card on the charging cable, hold it against the charging station.  2. Wait until the charging station shows a green light.  3. Disconnect the cable.  Remember to connect the car to charging again when you finish the booking and return the car to the KINTO location. 

The charging cable must always accompany the car throughout the entire booking period.  When you pick up the car:  * Disconnect the charging cable from the car and the charging station.  * If the charging cable is detachable, store it in the car's trunk.  * In many of our cars, the charging cable is permanently attached with a security wire. In that case, leave the cable mounted as shown in the picture.  During your booking:  * You are responsible for the charging cable and ensuring it remains in the car.  * Ensure that the cable always accompanies you during any stops and charging sessions.  When you return the car:  * Connect the car to the charger at the KINTO location.  * Make sure the charging cable is properly connected so that the car can start charging.  Important: If the charging cable goes missing or is not returned with the car, a fee will be charged. To avoid extra costs, always ensure that the charging cable remains in the car when the booking ends.

For safe charging, the electric car should always be charged at a designated charging station or charging box. Never charge the car via a regular electrical outlet or a block heater pole. At KINTO's stations, you can charge the car at no extra cost during your booking. You can also use the charging card found in the car for charging at: * MER * Ionity * Circle K Tap the charging card in the middle (see red box) to activate the charging. For KINTO Share charging is included at no extra cost. For KINTO Flex the charging card can be used in the same way, but the actual charging cost will be billed the following month. Remember: * Take the charging cable with you when you leave the KINTO location, unless it is permanently attached to the car. * In many of our cars, the charging cable is permanently attached with a safety wire and should be left in its designated place. * When you finish your booking, the car should be connected to the charger at the KINTO location so that the next customer has access to a charged car. Tip: Always check that the charging has started before leaving the car.

You can find the fuel card in the center armrest of most of our cars, but for example, in the Toyota Yaris and our Proace models, it may differ. Please see the images below. Toyota Yaris - has two compartments in the center armrest, and the card is located in the first compartment in a plastic sleeve. Toyota Corolla T/S - lift the armrest, and you will find the card in a plastic sleeve. Toyota Proace Max - The key to the fuel tank is on a retractable cord in the door frame, right next to the driver's seat (left side). Toyota Proace Electric- you will find the fuel card in the center of the panel just above the multimedia unit. Toyota Proace Long - lift the cover in the center of the panel to find the fuel card. Toyota bZ4X/ Toyota bZ4X touring - lift the armrest, and you will find the fuel card in a plastic sleeve. Toyota RAV4 - lift the armrest, and you will find the fuel card in a plastic sleeve.     We remind you to always return the fuel card to the same place so that the next driver can easily find the card :)