There may be various reasons why we cannot charge your card:
- Not enabled for online purchases
- The card needs to be verified with 3ds. You will need to call your bank
- There are insufficient funds on the card
- The card may be reported stolen
Additionally, we cannot charge your debit card if we have already attempted 4 times. After the 4th charging attempt, we will automatically send an invoice via email.
If you have received a collection notice from our partner SVEA Inkasso, you need to contact them.