I have a booking but can't get into the car, what should I do?

1. Check the light in the left corner of the windshield; it should be green.
2. Try pressing “Låsa och låsa upp” the car in the app.
3. Log in and out of the app; this can sometimes help.

Remember that you can only unlock the car if you have an active booking, a connection, and are near the car. If it still doesn't work, contact us at 010 179 96 00, and we will assist you. One tip is also to allow location information while the app is in use.