I have no internet in the garage and cannot unlock the car.

If you lack an internet connection in the garage, the KINTO app cannot communicate with the car, which means you cannot unlock it.

Here's what to do:

1. Go to a location where you have internet access on your phone.
2. Open the KINTO app again and check that you reach the booking's homepage.
3. Return to the car.
4. Press Unlock in the app to start the booking.

If the problem persists despite having an internet connection, please contact our customer service for further assistance.