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Can I share the membership with my family members?
The membership and its discounts are tied to the person who holds the membership. However, you can still utilize the same booking by contacting us via email at kundservice.share@kinto-mobility.se to receive a digital key.
What is the name of your app?
KINTO Share Nordics and you can easily download it from App Store or Google Play :)  
Can I recruit a friend?
Yes, you can recruit as many friends as you want! Your invited friends receive 100 kr to use, and you get the same amount back for each person who joins. You can easily invite your friends through the app.
Why was my credit check denied?
To become an approved customer, you must be free from payment remarks and be able to demonstrate a stable income over the past six months. Common reasons why your credit check may not go through include: * Your expenses exceed your income. * You have not had a recurring income for the past six months. * The chosen bank differs from the one where your main income is deposited.      
Can I register with a foreign driver's license?
Yes! Start the registration here and select the option “If you have a foreign driver's license, click here” in step 4 where you enter your driver's license information.
I have been blocked and cannot book?
The most common reason for your account being blocked is due to an unpaid invoice. If you have not already received a reminder invoice, these are always sent out about 15 days after your failed charge. As soon as your payment has been registered, you will receive an email confirming that your account has been activated again. NOTE! Please ensure that you have enough funds on your payment card when concluding your rental. It is only then that we will charge you for the kilometer fee.
Can I become a member if I lack BankID?
Yes! Join here and select "No BankID".
Can students book a car?
Absolutely! As long as you meet our requirements, you are welcome to register as a customer. Please note that you need to download our app to start your booking and unlock the car.
How does your credit check work?
We conduct a simple financial check through our partner Kreditz to ensure that you meet our basic requirements. This helps us assess your ability to pay and gives us an overview of your financial situation, so that you can safely use our services.
What are the requirements to become a member?
To become a member of KINTO, you need to meet the following requirements: 1. Driver's License: You must have a valid körkort. 2. Credit Check: Approved credit check. (no payment remarks and a stable income for the last 6 months) 3. Age: You must be at least 18 years old.  
How do I sign up as a private customer?
You can easily sign up on the website. Keep in mind that you need to download our app to start your booking and unlock the car.
How do I sign up as a business customer?
Do you have a need for cars that are shared among the company's employees? Contact us directly here and we will present a solution that suit your needs.   
How do I connect to our company account?
Contact the responsible administrator at your company for the agreement with KINTO. The administrator can assist you further by sending an email with an invitation and your unique company code. If you are not already using KINTO privately, you will need to download the KINTO app. After that, you can simply book a car!
Can I sign up as both a business and a private customer?
Absolutely! If you have a private KINTO account, you can also connect as a business customer. You can easily switch profiles in the app before you make your trip. Please note that you need to have a unique company code that you register in the app for your rentals to be invoiced and not charged to you as an individual. To get started, please contact your administrator at your company to get your invitation. Want to read mora about our business offer and/or create a business account? Click here.
Who can join KINTO?
Everyone is welcome to join KINTO, whether you are a private individual, a small or large company, or part of the public sector. If you want to get started as a private individual, click here! Are you a company interested in using KINTO for business purposes? Click here instead!
How does the car's key work via the phone's Bluetooth?
The key is created by the car connecting via your phone's Bluetooth. This means you do not need to have mobile coverage to lock and unlock the car. Make sure to stand close to the car when you open it for the first time to ensure a strong connection between the phone and the car.