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Can I get more information about Kreditz?
Absolutely! You can visit their website to read more about their services and security measures.
How are my personal data protected?
Both KINTO and Kreditz handle your personal data with high security and in accordance with GDPR. Your information is stored and processed in a way that guarantees your privacy.
How is my information used?
Your information is used solely to verify your ability to pay. Kreditz provides KINTO with a summary of your financial circumstances, so that we can make informed decisions regarding your registration. All data processing is carried out in accordance with applicable laws and regulations.
Is Kreditz a safe service?
Yes, Kreditz is a certified and regulated service that adheres to strict security standards. Their operations are approved by the Financial Supervisory Authority, which means they meet high requirements for data protection and security.
What is Kreditz?
Kreditz is an account information service approved by the Financial Supervisory Authority. They help us verify your payment ability in a safe and secure manner, which gives us a clearer picture of your financial situation.
What is the name of your app?
KINTO Share Nordics and you can easily download it from App Store or Google Play :)  
Can I recruit a friend?
Yes, you can recruit as many friends as you want! Your invited friends receive 100 kr to use, and you get the same amount back for each person who joins. You can easily invite your friends through the app.
Why was my credit check denied?
För att bli godkänd kund behöver du bl.a uppvisa en stabil återkommande inkomst. De kontroller som görs är: * Om du haft en återkommande inkomst under de senaste tre månaderna * Om du har pågående ärenden hos Kronofogden eller annat betalningsföreläggande * Om du har aktiva inkassoskulder Vanliga orsaker till att din kreditkontroll inte går igenom kan vara: * Dina utgifter överstiger din inkomst. * Du har inte haft en återkommande inkomst under de senaste tre månaderna. * Den valda banken skiljer sig från den där din huvudsakliga inkomst sätts in.     
Can I register with a foreign driver's license?
Yes! Start the registration here and select the option “If you have a foreign driver's license, click here” in step 4 where you enter your driver's license information.
I have been blocked and cannot book?
The most common reason for your account being blocked is due to an unpaid invoice. If you have not already received a reminder invoice, these are always sent out about 15 days after your failed charge. As soon as your payment has been registered, you will receive an email confirming that your account has been activated again. NOTE! Please ensure that you have enough funds on your payment card when concluding your rental. It is only then that we will charge you for the kilometer fee.
How does your credit check work?
To ensure that you can use our services safely, we ask all new users to verify their income. It’s quick and easy – you can do it automatically by connecting to your bank. We conduct a simple financial check through our partner Kreditz to ensure that you meet our basic requirements. This helps us assess your ability to pay and gives us an overall picture of your financial situation. This check takes place during your registration, and Kreditz manages the process, making it easy for you to verify your income by automatically retrieving your bank statement.
Can students book a car?
Absolutely! As long as you meet our requirements, you are welcome to register as a customer. Please note that you need to download our app to start your booking and unlock the car.
Can I share the membership with my family members?
The membership and its discounts are tied to the person who holds the membership. However, you can still utilize the same booking by contacting us via email at kundservice.share@kinto-mobility.se to receive a digital key.
What are the requirements to become a member?
To become a member of KINTO, you need to meet the following requirements: 1. Driver's License: You must have a valid körkort. 2. Credit Check: Approved credit check. (no payment remarks and a stable income for the last 6 months) 3. Age: You must be at least 18 years old.  
How do I sign up as a private customer?
You can easily sign up on the website. Keep in mind that you need to download our app to start your booking and unlock the car.
How do I sign up as a business customer?
Do you have a need for cars that are shared among the company's employees? Contact us directly here and we will present a solution that suit your needs.   
How do I connect to our company account?
Contact the responsible administrator at your company for the agreement with KINTO. The administrator can assist you further by sending an email with an invitation and your unique company code. If you are not already using KINTO privately, you will need to download the KINTO app. After that, you can simply book a car!
Can I sign up as both a business and a private customer?
Absolutely! If you have a private KINTO account, you can also connect as a business customer. You can easily switch profiles in the app before you make your trip. Please note that you need to have a unique company code that you register in the app for your rentals to be invoiced and not charged to you as an individual. To get started, please contact your administrator at your company to get your invitation. Want to read mora about our business offer and/or create a business account? Click here.
Who can join KINTO?
Everyone is welcome to join KINTO, whether you are a private individual, a small or large company, or part of the public sector. If you want to get started as a private individual, click here! Are you a company interested in using KINTO for business purposes? Click here instead!
How does the car's key work via the phone's Bluetooth?
The key is created by the car connecting via your phone's Bluetooth. This means you do not need to have mobile coverage to lock and unlock the car. Make sure to stand close to the car when you open it for the first time to ensure a strong connection between the phone and the car.