Flex

We charge your primary payment card on the same day your rental starts. We attempt to charge your card twice: 1. First attempt, 06:00 - If your card needs to be 3DS-verified for the payment to succeed, you will receive an email from us with a link for verification. 2. Second attempt, 09:00 - If the payment does not go through, your booking will be automatically canceled. You will receive a cancellation confirmation, and a cancellation fee will apply. To avoid having your rental canceled, please ensure that you have sufficient funds on your registered payment card and that the card is enabled for online purchases.

If you have booked a KINTO Flex car for 0-6 months, you can cancel free of charge six working hours before the start time of your booking. If you have booked for longer than 6 months, you can cancel free of charge 8 working hours in advance. Keep in mind that you need to contact us via phone, email, or chat for any cancellation to be valid.  

You pay monthly for the car you choose, as well as for congestion tax, fuel, parking, and any potential deductible reduction. We offer various Flex-rentals that match your needs. For more information about our prices and car models, click here.

KINTO Flex is a service where you can rent a car on a monthly basis without a binding period. You choose how long you want the car, but for at least 30 days. To see prices, terms, and available car models, click here.

You pick up and return your car at one of our Flex stations. You can rent the car for your desired duration, but for at least 30 days.

Of course, as long as you are approved as a customer with us. If you want to know more about our prices and cars, click here.

No, but there is a 30-day notice period. You can find all our different car models and prices for various periods here!

No, you will receive a physical key for the car you choose to rent.

Your Flex-car is fully insured with Länsförsäkringar. The price includes a deductible reduction with a maximum deductible of 5000 kr per damage. More information about our Flex insurance can be found here!

We keep track of when your car needs service and will notify you well in advance. We will inform you about how to book the service, and of course, it is free of charge!

Do you want to continue your Flex rental? No action required! Your rental will be automatically extended by 30 days unless you cancel your booking by calling us at 010-179 96 00 at least 3 days before the end time.

Your booking period lasts for at least 30 days depending on the leasing period you have. * Extension: If you want to continue having access to the car, you don't need to do anything. Your booking period will be automatically extended by 30 days. * Termination: If you want to end your rental when the booking period expires, please contact us at 010-179 96 00 at least 3 days before the end time. Otherwise, you will be charged for a new period.

If you need help with towing your car, please contact our support at 010 - 179 96 00 and we will arrange the towing for you. If you do not need a tow truck but want to report a new damage, you can either call us or send pictures and a description of the incident to kundservice.share@kinto-mobility.se. We will contact you if we need more information.

Yes, if you have a Flex-car, you pay for the gasoline yourself. You use our fuel card that is in the car, and the cost will be charged to your registered payment card the following month.

You pick up and drop off the car at one of our Flex stations. Please note that it must be picked up and dropped off at the same station. Which station it is and all other necessary information will be provided in your booking confirmation. If you want to know which cars we have available for booking on Flex, you can click here!

You can find all the information about which cars you can short-term lease through KINTO Flex here! Please note: The price includes 300 miles per month*, service, insurance, tire change and storage, vehicle tax, and much more. *Does not apply to 12-month leasing (150 miles per month)

* Vehicle tax * Available customer center 24/7 * Leasing * Deductible reduction * Tire change + storage * Service and maintenance * Normal wear and tear * Comprehensive insurance * 300 miles/month * Toyota Eurocare * Inspection * Full flexibility after 30 days