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I have a booking but can't get into the car, what should I do?

  • Start by checking the light in the left corner of the windshield. It should be green.
  • Then try pressing “Låsa och låsa upp” the car in the app.
  • Sometimes it can also help to log in and out of the app.
  • Remember that you can only unlock the car when you have an active booking, a good connection, and are close to the car.
  • If it still doesn't work, contact us here and we will assist you. A tip is also to allow location information while using the app.

 

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I have a booking but can't get into the car, what should I do?