My Account

To obtain a key card for sharing the car with your family, please email us at kundservice.share@kinto-mobility.se and we will send a key card to you. Please note that a key card cannot be applied to an ongoing rental.

We offer different types of memberships for individuals, ranging from free options to paid memberships, depending on your needs. Read more about or different memberships here.

There are two different options: Either you call us so that we can verify that it is the right person, or you can contact us here and we will assist you. Please remember to include a selfie where you are holding your driver's license for faster processing. :) 

Contact us and we will help you delete your account and then you can re-register with the new email adress. 

Log in to the app and go to settings. There you can easily change your adress.

You log in with your login credentials, that is, the email address you chose when you registered. If you have forgotten your password, you can reset it both in the app and on the web. If you want to change your email adress we need to delete your current account and then you can re-register with the new adress. Contact us here for further help. 

If you have forgotten your username and password, you can reset your password both in the app and on the web. Follow the instructions for password recovery to regain access to your account.

If you have registered but have not completed your account, you can still log in. As soon as you have approved the first step of the registration, you have an account with us and can log in to complete the process. Remember that you need to register a payment card before you can start booking a car. You can easily add a payment card under “Payment and Promotions” in the app.

To change your phone number, log in to the app and go to the menu "Settings". There you can easily update your phone number.