About KINTO
A collection of 14 articles
My app isn't working, what should I do?
If your app is not working, you can try the following steps:
1. Restart the app.
2. Update or reinstall the app.
3. Check that Bluetooth is on.
4. Make sure location information is enabled for the app.
If the problem persists, contact us here and we will assist you further.
.
Where can I rent a KINTO car?
We are currently in Stockholm, Gothenburg, Malmö, Lund, Uppsala, and
Helsingborg. We are still expanding, so keep an eye out for new locations here.
Are the cars registered as rental cars?
Yes, the cars are registered as rental cars, and we are members of the Swedish
Rental Car Association.
I have a suggestion on how to improve your service
We truly appreciate your ideas and suggestions! Please feel free to share your
tips and ideas here.
How can I contact you?
To get in touch with us, you can use the following options:
* Phone: We are available 24/7.
* Chat: Click on the chat bubble in the bottom right corner.
* Email: Describe what you need help with and send your message here.
We look forward to assisting you! 😊
I have a suggestion for a new KINTO spot, who should I contact?
How exciting that you want to see us grow to more KINTO locations! Please feel
free to share your tips here and select "Tips & Suggestions".
How does KINTO Share work?
1. Connect easily here.
2. Book a car via the app.
3. Unlock the car with the app and drive away.
4. Return the car to the same KINTO location when you are done.
5. End your booking in the app.
Learn more about how KINTO Share works here.
How do you work with the environment and sustainability?
KINTO, which is part of Toyota, strives to create a more sustainable world and
increase awareness of sustainable mobility. We focus on providing smart
transportation solutions and reducing our carbon footprint.
Learn more about our sustainability initiatives here.
What is a KINTO spot?
A KINTO spot is a dedicated parking area where our cars are stationed and
intended for use by KINTO cars. You can find all our spots here!
What is KINTO Share?
KINTO Share offers you the right car exactly when you need it. You can book a
car for an hour, a day, or even an entire weekend. Our cars always have
designated parking spaces, making it easy and convenient for you.
Read more here.
Where can I find your visions and goals?
Our vision is to create mobility for all. Read more about our visions and goals
related to sustainability here.
What connection does KINTO have to Toyota?
KINTO is a brand within the Toyota group. We work together to offer innovative
and sustainable mobility solutions. Read more here.
What happens if I get a fine?
As a driver, you are always responsible for paying your own fines. If you
receive a parking Ticket during your rental, you have 10 days to pay it;
otherwise, we will pay it on your behalf and then charge you the actual fine
amount along with an administrative fee according to our General Terms and
Conditions.
If you believe that the parking Ticket has been issued incorrectly, you need to
contact the parking operator to dispute it. If you need a certificate that the
car is registered as a rental vehicle, please contact us.
What are your contact details?
You can contact us via email at kundservice.share@kinto-mobility.se, through the
contact form on our website, via chat, or by calling us directly.
On the driver's side window, you will find our phone number, as well as in the
app under the menu and then Help.
We are open 24/7, 365 days a year.